Please indicate which Harvard Bioscience Brand to which your item(s) pertain
Please select the appropriate site location of your company.
If you have a ticket number please enter it here.
Please enter Sales Order or Original Purchasing PO
Please enter the name or account number of your organization or institution. If you are unsure, please feel free to enter the name of the contact person/lab head that we have on file.
If you need a software upgrade, dongle exchange, Harvard Bioscience equipment calibration, or a preventative maintenance and know the service number, please enter it here.
Please tell us the model
Please select the column type you are returning from the drop-down list.
Please select "Yes" if you would like to have your column exchanged rather than having your column re-packed and returned to you. In the event you are selecting an exchange, you will receive a refurbished column that will be different from the column you sent in (i.e. new serial number).
Please select "Yes" if the chromatogram is included in the shipment.
Please enter the details of your request. A member of our support staff will respond as soon as possible.